Shipping and Delivery

Thank you for your business.

Following are the terms and conditions that constitute our Shipping & Delivery Policy.

Note:

(Affected by Covid-19, there will be some delay on the delivery.)

• All orders are processed within one(1) to two(2) working days;
• Orders are neither shipped on weekends or holidays.
• Instances of delay, such as those occurring due to high-volume orders, will result in notification to the customer.

• For shipping address in USA, all orders are shipped with USPS / Fedex Express / DHL Express, and the estimate delivery time is 2 to 5 working days;
• For shipping address out of USA, all orders are shipped with Fedex Express / DHL Express, and the estimate delivery time is 3 to 7 working days;
• Free Shipping Costs

A Shipment Confirmation email with Tracking Numbers will be sent upon order shipment.

All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

• Orders received in damaged condition can be made known to the shipment carrier.
• Save all packaging materials and damaged goods prior to filing a claim with the shipment carrier.

We currently offer international shipping.

• DUTIES AND TAXES
• Customers are responsible for paying all duties, taxes, and other fees that are levied once your package reaches the country of destination.
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• PACKAGE TRACKING
• International orders are shipped via DHL/Fedex and will be delivered by them.
• When your order ships from our warehouse, we send you a shipping confirmation email, including your tracking number.
• To track your package, simply enter your tracking number at the relevant company address.

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

• Original and return shipping costs
• Duties, taxes, and other customs charges that are incurred on the package for both the original and return shipments
• The amount of these charges will be subtracted from your merchandise refund.